Conditions of Use

SHIPPING

Processing time

The time it takes to get an item ready for shipping varies from item to item. You can find more details in the respective article details.

Estimated shipping times

Germany:  4-15 working days

I will do my best to meet these estimated shipping times, but I cannot guarantee them. The actual delivery time depends on which shipping method you choose.

Customs and import fees

Buyers are responsible for any customs or import charges that may apply. I am not responsible for delays caused by customs.

Shipments outside the EU are currently not possible.

RETURNS & EXCHANGES

We accept returns and exchanges

Contact us  within: 14  Days after delivery

Send items back within: 21  Days after delivery

We do not accept cancellations

But please contact us if you have any problem with your order.

The following items cannot be returned or exchanged

Due to the nature of these products, no withdrawal is possible for the following products. This is different if the products were defective or damaged on delivery.

  • Custom-made or personalized orders

  • Item on sale

Return policy

Buyers are responsible for shipping costs for returns. In the event that the item is not returned in its original condition, the buyer is responsible for any loss in value.